Vacancy: Constituency Support Officer

Dave Doogan MP is hiring a Constituency Support Officer to work in his constituency office in Forfar. This is an exciting opportunity to be part of a small and dedicated team supporting Dave’s work on behalf of the constituents of Angus and Perthshire Glens.

Working for: Dave Doogan, MP for Angus and Perthshire Glens

Job Title: Constituency Support Officer

Salary: £23,810 - £37,846

Hours: Full time (40 per week)

Location: Working primarily from Forfar office with travel across constituency on ad hoc basis

Length of contract: Permanent

Overview

This role offers experience supporting an MP with their constituency work including dealing with casework and handling enquiries from members of the public. The Angus and Perthshire Glens office is a fast-paced, supportive environment to work in.

The successful candidate will be confident working in a public-facing role, handling enquiries from the public and have a good understanding of constituency issues. The successful candidate will be motivated, enthusiastic, have excellent administrative and organisational skills, and the ability to prioritise their workload.

Key Responsibilities

• Responding to routine correspondence and enquiries from constituents, lobbyists and pressure groups

• Managing and progressing portfolio of casework, ensuring all cases are logged, all identified actions are taken, and progress of casework is monitored at regular intervals

• Ensuring records are kept and information managed confidentially and in line with Data Protection Act

• Analysing, evaluating & interpreting data to ensure the Member is accurately informed on key issues

• Attending surgeries & meetings across the constituency

• Developing knowledge in specialist areas (casework, reserved matters for the UK Parliament and constituency issues)

• Liaising with other office staff, MSPs, councillors, government agencies, voluntary sector and others to resolve constituency matters

• Any other duties required by the MP or office manager

Essential Skills

• Driving licence and own transportation (successful candidate will be required to attend events across the constituency)

• Ability to deal with and prioritise varied caseload and work well under pressure

• Ability to work independently with minimal supervision and as part of a small team

• Excellent interpersonal and written communication skills

• Ability to draft letters and emails to the highest professional standard

• Ability to develop knowledge in specialist areas and be willing to undertake professional training

• Sympathetic to the aims and values of the Scottish National Party

Desirable

• Constituency office experience

Notes

This post will require some travel within the constituency and occasional travel to Westminster for attendance at meetings, surgeries, trainings and other events.

There may be a requirement for the role holder to work outside of normal working hours occasionally.

Upon appointment you will be required to comply with the Baseline Personnel Security Standard, undertaken by the Members’ Staff Verification Office (MSVO). See Members’ Staff Verification Office (MSVO) page for further info.

How to Apply

Please send a one-page cover letter and your CV to: Dave.Doogan.mp@parliament.uk with the subject “Constituency Support Officer Application”.

If you have any questions about the job or the application process, please do get in touch and we’ll be more than happy to answer any queries. You can email Lauren.Charlton@parliament.uk or call 01307 804 185 with any questions.

We are committed to promoting an inclusive and diverse workplace and would encourage individuals of all backgrounds and experiences to apply.

Closing Date: 9am on Friday 2nd May 2025

Interview Date: Week commencing Mon 12th May 2025